30+ Volunteer Survey Questions | Questionnaire Form Templates

Volunteer survey questions

Volunteerism is the essence of many organizations, relying on the goodwill and dedication of individuals who offer their time and skills without financial compensation.

Using these Volunteer Survey Questions, you can gain a deeper understanding of their satisfaction, motivations, and areas for improvement to maintain a thriving volunteer base.

These Volunteer survey Questions and Answers will serve as invaluable tools in this endeavor, providing organizations with insights into the experiences, needs, and sentiments of their volunteers.

In this article, we will explore these Volunteer survey Questions and Answers to gain a proper understanding of them.

What is a Volunteer Survey Question?

Volunteer survey questions are inquiries designed to gather feedback, opinions, and data from volunteers regarding their experiences, satisfaction levels, challenges faced, and suggestions for improvement within the volunteering process.

These questions aim to capture a comprehensive understanding of volunteers’ perceptions and feelings toward their roles, the organization they serve, and the overall volunteer experience.

How do you measure volunteer satisfaction?

Measuring volunteer satisfaction involves crafting survey questions that delve into various aspects of the volunteering experience.

Questions may focus on factors such as the clarity of roles and responsibilities, the effectiveness of communication channels, the level of support received from the organization, and the overall fulfillment derived from volunteering.

Responses to these questions provide insights into volunteers’ levels of contentment and areas where improvements may be necessary.

How do you collect feedback from volunteers?

You can collect feedback from volunteers through various channels, including online surveys, in-person interviews, focus groups, suggestion boxes, or feedback forms.

Organizations should choose methods that align with the preferences and accessibility of their volunteer base. Utilizing multiple channels ensures broader participation and richer insights into volunteers’ experiences and perceptions.

How do you assess volunteers?

Traditionally, volunteer assessment involves a combination of qualitative and quantitative methods:

  • Qualitative methods: These methods focus on understanding the volunteer’s skills, experience, motivations, and suitability for the role. This could involve:
    • Interviews: One-on-one or group interviews to assess communication skills, problem-solving abilities, and alignment with the organization’s mission.
    • Performance reviews: Regular feedback sessions to evaluate performance, provide constructive criticism, and offer guidance.
    • Observations: Observing the volunteer in action to assess their skills and work ethic.
  • Quantitative methods: These methods focus on measuring the volunteer’s impact and effectiveness. This could involve:
    • Tracking volunteer hours: Monitoring the number of hours the volunteer has contributed.
    • Performance metrics: Establishing specific goals and tracking progress towards achieving them.
    • Surveys: Using surveys to gather feedback from volunteers, beneficiaries, and staff about the volunteer’s impact.

How do you create a Volunteer Survey?

Here are some steps to consider when creating a volunteer survey:

1.     Define your goals: What information do you want to gather? Are you aiming to improve volunteer satisfaction, assess impact, or identify areas for improvement?

2.     Choose your questions: Select questions that align with your goals and are relevant to your volunteer program. Use a mix of multiple-choice, Likert scale, and open-ended questions.

3.     Keep it short and clear: Aim for a concise survey that won’t take too long to complete. Use clear and concise language that your volunteers will understand.

4.     Ensure anonymity: Guarantee confidentiality to encourage honest feedback.

5.     Choose a platform: Utilize online survey tools like Google Forms, SurveyMonkey, or Qualtrics for easy distribution and data analysis.

6.     Promote the survey: Encourage your volunteers to participate by highlighting the importance of their feedback.

Volunteer Survey Tips and Best Practices

  • Keep survey questions concise, relevant, and easy to understand to encourage participation and accurate responses.
  • Use a mix of closed-ended (multiple-choice, rating scales) and open-ended questions to gather both quantitative and qualitative data.
  • Tailor surveys to different volunteer demographics or roles to capture specific insights relevant to each group.
  • Offer anonymity and confidentiality to encourage honest feedback and mitigate response bias.
  • Regularly review and update survey questions to reflect evolving volunteer needs, organizational priorities, and feedback received.

Volunteer survey questions

1. How did you hear about our volunteer program?

·         Sample Answer: Online advertisement, word of mouth, social media, other (please specify).

2. What motivated you to volunteer with us?

·         Sample Answer: Desire to give back to the community, personal interest in our cause, recommendation from a friend or family member, other (please specify).

3. How would you rate the ease of our volunteer application process?

·         Sample Answer: Very easy, somewhat easy, neutral, somewhat difficult, very difficult.

4. Have you volunteered with us before?

·         Sample Answer: Yes, No.

5. What specific skills or experience do you bring to our volunteer program?

6. On average, how many hours per week are you available to volunteer?

·         Sample Answer: Less than 5 hours, 5-10 hours, 10-20 hours, more than 20 hours.

7. Which days of the week are you available to volunteer?

·         Sample Answer: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.

8. Do you prefer short-term or long-term volunteer opportunities?

·         Sample Answer: Short-term (less than 3 months), Long-term (more than 3 months), No preference.

9. Are you interested in leadership or supervisory roles within our volunteer program?

·         Sample Answer: Yes, No, Maybe.

10.  How would you rate the level of training and support provided to volunteers?

·         Sample Answer: Excellent, Good, Fair, Poor.

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Volunteer survey question examples

11.  What is your preferred method of communication for volunteer updates and opportunities? – Sample Answer: Email, Text message, Phone call, In-person meetings, Other (please specify).

12.  Have you faced any challenges or obstacles while volunteering with us?

13.  How likely are you to recommend our volunteer program to others? – Sample Answer: Very likely, Likely, Neutral, Unlikely, Very unlikely.

14.  In what ways do you think we can improve our volunteer program?

15.  Would you be interested in participating in volunteer appreciation events or activities? – Sample Answer: Yes, No, Maybe.

Sample volunteer survey questions

16.  Are you satisfied with the variety of volunteer opportunities available? – Sample Answer: Very satisfied, Satisfied, Neutral, Dissatisfied, Very dissatisfied.

17.  How would you rate the level of communication between volunteer coordinators and volunteers? – Sample Answer: Excellent, Good, Fair, Poor.

18.  Do you feel valued and appreciated as a volunteer? – Sample Answer: Yes, No, Sometimes.

19.  Would you be interested in additional training or workshops to enhance your volunteer experience? – Sample Answer: Yes, No, Maybe.

20.  Do you feel adequately informed about the impact of your volunteer work? – Sample Answer: Yes, No, Somewhat.

Volunteer survey questions to ask

21.  What specific volunteer roles are you interested in?

22.  Do you have any preferences regarding the location of volunteer opportunities? – Sample Answer: Near home, Near work/school, No preference.

23.  Are there any specific times of the year when you are more available to volunteer?

24.  How important is flexibility in volunteer scheduling to you? – Sample Answer: Very important, Important, Neutral, Not very important, Not important at all.

25.  Would you like to receive regular newsletters or updates about our organization’s activities? – Sample Answer: Yes, No, Maybe.

Church volunteer survey questions

26.  Are you a member of our church community? – Sample Answer: Yes, No.

27.  How long have you been attending our church? – Sample Answer: Less than 6 months, 6 months to 1 year, 1-3 years, More than 3 years.

28.  Have you volunteered for any church-related activities or events in the past? – Sample Answer: Yes, No.

29.  Which areas of church ministry are you most interested in volunteering for?

30.  How would you rate the level of support provided by church staff to volunteers? – Sample Answer: Excellent, Good, Fair, Poor.

31.  Are there any specific talents or skills you would like to contribute to our church community?

32.  Do you prefer to volunteer for one-time events or ongoing ministries within the church? – Sample Answer: One-time events, Ongoing ministries, Both.

33.  Would you be interested in volunteering for youth or children’s programs? – Sample Answer: Yes, No, Maybe.

34.  How do you prefer to be recognized or appreciated for your volunteer service within the church?

35.  Are you interested in participating in any training sessions or workshops related to church ministry? – Sample Answer: Yes, No, Maybe.

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Nonprofit Volunteer Survey

1.     How did you learn about our organization’s volunteer opportunities?

2.     On a scale of 1 to 10, how satisfied are you with the volunteer experience provided by our organization?

·         1 being very dissatisfied, 10 being extremely satisfied

3.     What motivated you to volunteer with our nonprofit?

4.     Do you feel adequately trained and supported in your volunteer role?

·         Yes

·         No

5.     How likely are you to recommend volunteering with our organization to others?

·         Very likely

·         Likely

·         Neutral

·         Unlikely

·         Very unlikely

6.     What improvements can our organization make to enhance the volunteer experience?

7.     Would you be interested in taking on a leadership role within our volunteer program?

·         Yes

·         No

8.     How often do you volunteer with our organization?

·         Once a week

·         Once a month

·         Occasionally

·         Rarely

·         This was my first time

9.     Are there any specific skills or expertise you would like to contribute as a volunteer?

10.   Would you be interested in participating in future training sessions or workshops offered by our organization?

·         Yes

·         No

Fun Questions to Ask Volunteers

11.   If you could volunteer anywhere in the world, where would it be and why?

12.   What’s the most interesting experience you’ve had while volunteering?

13.   If you could have one superpower to aid your volunteer work, what would it be?

14.   What’s your favorite thing about volunteering with our organization?

15.   If you could create a slogan for our volunteer program, what would it be?

Free Volunteer Survey Questions

16.   What do you hope to gain personally from your volunteer experience with our organization?

17.   How do you think your volunteer work contributes to the community?

18.   Do you feel your volunteer work aligns with your values and beliefs?

·         Yes

·         No

19.   What challenges have you faced as a volunteer, and how did you overcome them?

20.   Is there anything else you’d like to share about your volunteer experience with us?

Volunteer Interest Survey

21.   Which of our organization’s programs or initiatives are you most interested in volunteering for?

22.   Would you prefer to volunteer in person or remotely?

36.   Would you be interested in participating in volunteer feedback sessions to help improve our programs and initiatives?

·         Yes

·         No

37.   What do you think are the most important qualities or characteristics for a volunteer to possess?

38.   How do you think our organization can attract more volunteers like yourself?

39.   Are there any specific volunteer roles or tasks you prefer or would like to avoid?

40.   What suggestions do you have for promoting diversity and inclusivity within our volunteer program?

41.   Would you be interested in participating in social gatherings or networking events with other volunteers?

·         Yes

·         No

42.   How do you feel our organization can better utilize technology to enhance the volunteer experience?

43.   What impact do you hope your volunteer work will have on the community in the long term?

44.   Do you have any concerns or reservations about continuing your volunteer work with our organization?

·         Yes

·         No

45.   How do you feel about the level of communication and transparency from our organization regarding volunteer activities and updates?

·         Excellent

·         Good

·         Fair

·         Poor

46.   What advice would you give to someone considering volunteering with our organization for the first time?

47.   What are your thoughts on the impact of volunteerism on personal well-being and community cohesion?

48.   Would you be interested in participating in training sessions or workshops focused on personal or professional development for volunteers?

·         Yes

·         No

49.   How do you feel our organization can better collaborate with other community groups or nonprofits to maximize our impact?

50.   Finally, on a scale of 1 to 10, how likely are you to continue volunteering with our organization in the future?

·         1 being very unlikely, 10 being extremely likely

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Volunteer Survey Questions Templates


What questions are asked on the volunteer recognition survey?

How would you rate your volunteer training experience? 

What are the 2 main elements of volunteering?

free will.
no financial reward.

What type of questions are commonly asked in surveys?

Multiple choice questions


Volunteer survey questions and answers serve as invaluable tools for organizations to assess volunteer satisfaction, collect feedback, and improve the volunteer experience.

By crafting well-designed surveys, listening to volunteers’ voices, and implementing constructive changes, organizations can cultivate a supportive and engaging environment that attracts and retains dedicated volunteers.