20 Frequently Asked Prudential Zenith Life Insurance Interview Questions


To every potential employee, an interview is an opportunity to impress and convince. But how do you impress when you are oblivious to what the employer is looking out for?

Arming yourself with ample information on what an employer desires goes a long way in helping you prepare for the interview. Prudential Zenith Life Insurance always seeks exceptional people to help sustain Prudential as the most trusted, loved, and successful insurance brand.

Prudential Zenith life insurance interview questions will test your knowledge of insurance, brand values, and behavioral attitude to work. This article compiles 20 frequently asked Prudential Zenith Life Insurance Interview Questions to prepare you for your next interview.

Table of contents

20 Frequently Asked Prudential Zenith Life Insurance Interview Questions

Prudential Zenith Life Insurance Interview Questions seek to discover your communication skills, confidence level, selling skills, and general outlook.

Some of the interview questions will test your knowledge of the insurance industry while other questions will assess your approach to work and behavioral patterns.

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General Insurance interview questions

Understanding the intent behind every question will aid you in determining how best to answer it. Generally, frequently asked Prudential Zenith Life Insurance interview questions in this category are interested in how much you understand industry terms.

Below are some of them you should master before your next interview. If you answer these questions intelligently, you should look out for these assuring signs you will get the job after an interview.

#1. Tell me about yourself and your interest in the life insurance industry.

This question seeks to know more about your, skills, ideology towards work and interest in the life insurance industry.

 To answer this, briefly introduce yourself, focusing on key skills and experiences that align with the insurance industry, such as communication, customer service, problem-solving, or financial knowledge.

Share what initially drew you to life insurance and what motivates you to work in this field. Is it helping people protect their loved ones, providing financial security, or offering peace of mind?

 Mention anything you’ve learned about Prudential Zenith Life Insurance that resonates with your personal interests or aligns with your values.

#2. What are your career goals and how does this position fit into them?

Every company seeks individuals whose career goals can easily fit into what they offer. Hence, you must research this company and specific details of the given position before the interview date.

Briefly state your career aspirations within the insurance industry and how this specific position contributes to achieving them. Express your eagerness to learn and grow within the company. Mention specific areas you’d like to develop, such as expertise in new products, leadership skills, or client management.

Highlight how your goals align with Prudential Zenith Life Insurance’s mission and values.

#3. What do you know about Prudential Zenith Life Insurance and its products?

Potential employees who take out time to research a company show some level of meticulousness and commitment.

So, you must visit the official webpages of the company, and read up their core values, products, and services before the interview date. To answer correctly, demonstrate your knowledge of the company’s history, size, target markets, and core product offerings. Mention specific products that resonated with you and why.

Briefly highlight aspects that impress you about Prudential Zenith Life Insurance, such as its financial stability, customer service reputation, or innovative products. Lastly, show how your skills and experience would contribute to the company’s continued success and product development.

#4. What experience do you have selling life insurance or other financial products?

Experience a vital component of knowledge. Whether formal or informal, you must convince them that you can sell life insurance or financial products.

So, measurably present your past experiences, including specific sales figures, customer satisfaction metrics, or awards you’ve received.

If you haven’t directly sold life insurance, identify transferable skills from previous roles, such as client relationship building, product knowledge, or persuasive communication. Also, express your commitment to understanding client needs and tailoring solutions to their unique situations.

#5. Describe a time you had to explain a complex financial concept to someone who wasn’t familiar with it.

Communication skill is a vital aspect of most roles in the 21st century. This question seeks to test your communication skill level and how you can explain complex features in simple terms.

To answer smartly, select an experience where you effectively explained a financial concept related to insurance, investments, or risk management. Break down technical jargon into clear and concise language that a layman can understand.  

Tailor your explanation to the individual’s level of knowledge and interests, ensuring they grasp the core message.  Show how you actively listened to their questions, addressed concerns, and ensured their understanding.

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 #6. What is the contestable period’ in an insurance policy?

Explain the contestable period using industry jargon. To further convince your interviewers, add one or two advantages of this in an insurance policy.

A contestable period is a specific timeframe after the policy’s issue date when the insurance company can investigate the application and coverage details. If any misrepresentation or fraud is found during this period, the company may have the right to void the policy.

This protects the insurer from fraudulent claims while ensuring policyholders understand their obligations and coverage details.

 #7. What is Co-insurance?

Simply explain all you know about the term using industry-related key terms. Define Co-insurance, state the importance and how it is usually expressed.

For instance, Co-insurance is a clause in some insurance policies where the insured shares a portion of the covered loss with the insurer.  It helps reduce premiums for the policyholder but requires them to bear some financial responsibility for claims.

The co-insurance percentage is usually expressed as a ratio, like “80/20,” where the policyholder pays 20% of the loss.

#8. What is the difference between the participating and non-participating policy?

State the differences between the two policy terms. Remember to add industry jargon to demonstrate your understanding of the concept. This Prudential Zenith Life Insurance Interview Question tests your understanding of industry terms and jargon. Prove you know it.

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 #9. What is a General Insurance policy? What does it cover?

Define the term “General insurance policy”. State clearly what typical coverage includes. Also, highlight what specific coverage entails.

#10. What is the difference between the ‘single limit liability’ coverage and ‘split liability coverage’?

To demonstrate your understanding of the concepts, briefly explain what single-limit liability entails. Explain spilt liability coverage briefly and highlight core differences between them.

Behavioral Pattern and Approach to Work Prudential Zenith Life Insurance Interview Questions

#11. How do you build rapport with potential clients?

A client relationship is an essential way to retain customers. So, you must convince your interviewer that you have the right skills. First, let them know that you show genuine interest by making eye contact, asking clarifying questions, and summarizing their concerns.

Afterward, acknowledge their feelings and demonstrate that you understand their situation. Find common ground, share relevant personal anecdotes, and tailor your communication style to their individual needs.

Maintain a positive and confident demeanor, while respecting their boundaries and privacy.

#12. How do you handle objections from clients?

Explain that you first identify the source of the problem by asking open-ended questions. Then you attempt to address concerns respectfully by listening patiently, validating their concerns, and acknowledging their perspective.

Highlight that you will focus on providing clear and concise information afterward. Then you will offer alternative solutions by collaboratively working towards a solution that benefits both you and the client.

#13. What are your strengths and weaknesses?

 Choose 2-3 strengths relevant to the position and provide concrete examples to support them. (e.g., “Strong communication skills; I successfully negotiated a complex renewal contract with a key client”).

 Acknowledge a weakness that you are actively working on improving. (e.g., “Public speaking; I’m enrolled in a public speaking course to enhance my confidence in presentations”).  Emphasize your willingness to learn and improve, showcasing your growth mindset.

#14. What is your salary expectation?

To answer this interview question intelligently, you must research the average salary range for the position and location.  State your desired range with room for negotiation, leaving space for discussion.

Also, highlight your skills and experience and how they benefit the company, suggesting your worth justifies your expectations.

#15. Do you have any questions for us?

Prepare insightful questions demonstrating your interest in the company and the role. Ask about training opportunities, company culture, or specific challenges of the position. Avoid generic questions easily answered from the company website.

16. Tell me about a time you had to overcome a challenge or obstacle in your previous role.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Briefly describe the situation and the challenge you faced.

Explain the specific actions you took to overcome the obstacle and highlight the positive results you achieved and the skills you demonstrated.

17. Describe a time you had to work effectively with a difficult team member or client.

Explain what you were trying to achieve or the goal you needed to accomplish despite the difficulty.

Describe the specific actions you took to work effectively with the individual. Did you have a conversation, adjust your approach, find common ground, or implement a specific strategy? Focus on your communication skills, problem-solving abilities, and emotional intelligence.

Highlight the positive outcome of your actions. Did you resolve the conflict, achieve the goal, improve the working relationship, or learn something valuable? Quantify the results if possible. For instance, use numbers and data to showcase the impact of your work. Did you increase sales by 15%? Did you save the company time or money?

18. Tell me about a time you went above and beyond your normal responsibilities to achieve a goal.

State the goal you went above and beyond to achieve: Was it a personal goal, a team goal, or something else entirely?

Highlight your normal responsibilities in that situation. Focus on the specific actions you took and the outcome of your efforts. Avoid using vague generalities. Use vivid details and examples to bring your story to life.

19. If you find yourself in a situation where your line manager is acting in a way detrimental to the growth and health of the company and you are the only one privy to this knowledge, how would you handle it?

While answering this, prioritize company well-being and protect yourself from retaliation. State that you will document the issue carefully and confidentially.

Emphasize that you will respond depending on severity and company policies. However, you are likely to report to higher management or an ethics hotline.

20. Discuss your experience with managing teams and fostering collaboration among team members.

Provide examples of successful team projects you led or participated in. Highlight your communication, delegation, and conflict-resolution skills. Emphasize your ability to motivate and inspire others, fostering a positive and productive team environment.

How to Prepare for Prudential Zenith Life Insurance Interview

The first step towards preparing for success is researching what success entails at Prudent Zenith Life Insurance. You should be familiar with what you are expected to bring along, how to dress, and get accustomed to the company’s values and code of conduct.

Study the company website and social media to understand its mission, values, history, products, and target market. Also, review the job description, responsibilities, and required skills. Look for news and reviews about the company to learn more about them.

Prepare for behavioral questions based on the STAR method (Situation, Task, Action, Result). Remember you must briefly describe a situation, the challenge you faced, the actions you took, and the positive outcome. In addition, research industry-specific questions about life insurance, policies, and regulations.

Make a good first impression by dressing appropriately for the company culture and position. Arrive early to avoid stress and show respect for the interview process.

You must maintain a positive attitude throughout the interview. Practice how to make eye contact, smile, and project confidence in your skills and abilities.

Ensure you speak clearly and confidently when answering questions. These tips will surely increase your chances of making a great impression on your Prudential Zenith Life Insurance interview and landing the job.

What do I need to know before an insurance interview?

For every insurance interview, it is essential you follow these tips below before the interview date.

Brush up on the insurance industry: Understand basic insurance concepts like risk, types of insurance policies, underwriting, and claims handling. Learn about major players and current trends in the industry.

Research the company: Know its history, mission, values, products, and target markets. Check their recent news, awards, and major initiatives.

Review common interview questions: Practice answering typical life insurance interview questions like “Tell me about yourself,” “Why are you interested in insurance?” and “What are your strengths and weaknesses?” Use the STAR method for structured responses.

Prepare company-specific questions: Show your interest by crafting insightful questions about their work culture, specific challenges of the position, or their unique selling points.

Dress professionally and arrive early: Make a good first impression with appropriate attire and punctuality.

Be confident and enthusiastic: Show genuine interest in the company and the role. Highlight your skills and experience with a positive attitude.

Frequently Asked Questions

How long does it take to get money from Prudential?

 Processing typically takes 2-6 weeks while maturity claims takes 30 working days.

How do you introduce yourself in an insurance interview?

Start with a confident greeting like “Good morning/afternoon, Mr./Ms. [Interviewer’s name]” or “Thank you for having me today.” Clearly state your full name and in 2-3 sentences, highlight your most relevant skills and experience that align with the insurance industry and the specific position you’re applying for.

Can I withdraw from my Zenith Prudential account?

Surrender is allowed only if the policy has been in force for 6 months. Partial Withdrawal is only allowed after 12 months and only one partial withdrawal is permitted per annum thereafter. 


Prudential Zenith Life Insurance is a highly reputable company in Nigeria and beyond. Its interview questions are essential hurdles you must bypass to join its amazing team.

And, scaling these hurdles starts with preparation. Researching and practicing these 20 Frequently Asked Prudential Zenith Life Insurance Interview Questions is one of the best preparatory techniques. Increase your chances of landing your dream job now.